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Customer Service Advisor (Native Arabic speaker) - Abu Dhabi Abu Dhabi

Customer Service Al Rowdah, Abu Dhabi, Abu Dhabi, United Arab Emirates


• Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.

• Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate

• 0-4 years' customer service experience in banking, financial, insurance or healthcare sector, preferably telephonic.

• A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).

• Good communication and interpersonal skills.

• Cheerful personality, always with a smile.

• Empathetic, patient and courteous in approach.

• Positive and professional.

• Open to work On Holidays / Friday & Saturdays / in all shifts, as per department requirements

To Apply

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Views 85
Listing id 250458
Post date 29/08/2021 11:06 PM